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Bad Faith Insurance Lawyer in Columbus

When Your Insurance Company Fails You in Ohio, We Hold Them Accountable

You paid your premiums. You did everything right. And when something went wrong, your insurance company—the one that was supposed to protect you—denied your claim, refused to defend you, or made a settlement offer too low to protect you.

That’s not just frustrating. It may be illegal.

At Cooper Elliott, our Columbus bad faith insurance attorneys represent individuals and businesses throughout Ohio whose insurers have failed to honor their obligations. These cases require a deep understanding of insurance contracts, coverage law, and the tactics insurers use to avoid paying what they owe—and after 30 years in the courtroom, we know how to fight back.

The Cases We Handle

Bad faith insurance cases arise when insurers fail to honor the obligations they owe under your policy and Ohio law. We’ve seen insurers deny valid claims outright, refuse to defend policyholders in lawsuits, and make unreasonably low settlement offers that left clients personally exposed to verdicts far beyond their policy limits.

Every case is different. But they all share one thing: an insurance company that prioritized its own bottom line over your protection.

We handle cases related to:

Failure to defend or pay
Your insurance company denied your claim outright or refused to defend you against a lawsuit—even though your policy required them to. You were left to hire attorneys and cover damages on your own, causing serious financial harm to you or your business.

Failure to make a fair settlement offer.
Your insurer made unreasonably low settlement offers throughout litigation. The case went to trial. The verdict came back far higher than the policy limit—leaving you personally exposed for the difference. That exposure exists because your insurer didn’t negotiate in good faith when they had the chance.

Why Choose Us as Your Insurance Bad Faith Lawyer in Columbus

Attorney Jeff Kenney spent 30 years as an insurance defense lawyer before joining Cooper Elliott. He has defended against the exact types of claims we now bring on behalf of clients. He knows how insurers evaluate cases, where they cut corners, and when they’re acting in bad faith. That insider knowledge changes everything about how we build and argue these cases.

Whether your insurer wrongfully denied a claim, refused to defend you, or failed to make reasonable settlement offers that exposed you to a verdict far beyond your policy limits, we know how to pursue both. Many firms handle one or the other. We handle both.

Insurance companies know which firms will push a case to verdict and which ones won’t. We will. That reputation changes how the other side approaches settlement—and it means our clients get taken seriously from day one.

You don’t pay unless we win. We cover all upfront litigation costs, and there are no surprise bills. We only get paid when you do.

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Our Big Wins

Landmark cases that changed lives, changed laws, and changed the system.

$750+ Million

Recovered for Our Clients

What to Expect When You Work With Our Columbus Bad Faith Insurance Attorneys

We’ll listen to what happened with your insurer, review the key facts, and give you an honest assessment of whether you have a viable bad faith claim. There’s no obligation and no cost.

We review your insurance policy, the full history of communications between you and your insurer, and how they responded to your claim. We’re looking for clear violations of the contract and the duties your insurer owed you.

Bad faith cases are more document-driven than many other types of litigation—emails, claim files, policy language, and internal insurer communications tell the story. We know what to look for and how to use it.

When necessary, we bring in experts on insurance industry standards to testify about what a reasonable insurer should have done—and how your insurer fell short.

Many bad faith cases resolve once the insurer understands the strength of our position. If they won’t do the right thing, we’re prepared to let a jury decide.

Recognition & Results

The National Trial Lawyers Top 100

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Recognition for excellence in trial advocacy and client representation.

U.S. News & World Report – Tier 1

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Ranked in the region for personal injury litigation.

Million Dollar and Multi-Million Dollar Advocates Forum

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Fewer than 1% of lawyers are members of this elite group of attorneys.

30 Years of Experience

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Serving clients since 1995 with a track record of holding powerful opponents accountable.

Contingency Fee Basis

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We only get paid if you win a verdict or receive a settlement.

Verified Peer Ratings

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Research our firm and attorneys on martindale.com and superlawyers.com.

Common Questions About Bad Faith Insurance Cases

If your insurer denied a claim you believe was covered, refused to defend you in a lawsuit, or made settlement offers far lower than the eventual verdict, it’s worth a conversation. Bad faith isn’t just about being unhappy with your insurer—it’s about a clear violation of the duties they owe you under your policy and Ohio law. We’ll give you an honest read on what we’re seeing.

Bad faith claims most commonly involve commercial liability policies, where a business’s insurer refuses to defend against a lawsuit or denies a significant claim. They can also arise after a trial verdict exceeds settlement offers due to an insurer’s failure to negotiate reasonably. These aren’t disputes over health insurance copays or minor car damage—they’re cases involving significant financial exposure for individuals or businesses.

Possibly, yes. When an insurer fails to make reasonable settlement offers and a verdict exceeds the policy limit, the insured may be left personally on the hook for the difference. In those situations, the insured can assign their bad faith claim to us so we can pursue the insurer directly. Please call us if you have any questions.

Beyond what the insurer should have paid in the first place, bad faith claims can include damages for the financial harm caused by the insurer’s delay or refusal—lost value, lost opportunity, interest, and the costs you incurred defending yourself without the coverage you were owed. Bad faith cases are primarily about economic damages rather than pain and suffering.

Deadlines depend on the specific circumstances of your case. Because bad faith claims often arise out of contract disputes, the statute of limitations may differ from standard personal injury timelines. Contact us as soon as possible—the sooner we can review your situation, the better we can protect your rights.

Testimonials

Many of our bad faith insurance clients tell us that working with our firm restored their faith in the legal profession. That means everything to us.
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4.8
Based on 232 reviews
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Tone Smith
7 months ago
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alex cocksford
8 months ago
got vehicular manslaughter all the way down to open can in car, 10/10 would recommend
Shelley Johnson profile picture
Shelley Johnson
8 months ago
So helpful and kind, excellent advice! So glad I called them! Bart Keyes was extremely helpful!
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Gina Nostramo
9 months ago
I couldn't be more pleased with my experience with Cooper Elliott. From day one, Sean Alto and his team were not only professional and knowledgeable but also incredibly compassionate. They truly understood what I was going through and made sure I felt supported every step of the way. Their patience, empathy, and dedication made the entire legal process easy and stress-free, so I could focus on my recovery. Thanks to their hard work, I received the compensation I needed to move forward with my life. I highly recommend Cooper Elliott to anyone seeking a personal injury lawyer.
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Serena Allen
9 months ago
On behalf of my family and I we truly appreciate the kindness, support, and guidance that was provided to us. They were a great team to work with. Thanks again, SA
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Gabriel Gessler
11 months ago
I cannot recommend Cooper Elliot enough.

I was involved in a serious car accident after just having welcoming our new son into the world.

When you are at your lowest, you remember with great detail how people treat you. Sean and his team treated me and my family with nothing but compassion, grace and care.

The stress, anxiety, and fear were only mitigated by the EXTRAORDINARY passion, care, and speed this firm operates at.

A huge thank you to Sean Alto with his incredible professionalism. I never once felt that Sean and the team at Cooper Elliot had anything other than my best interest.

Thank you Cooper Elliot for being a light during a very challenging time.
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Sharon Rehl
1 year ago
I just closed out a case with Bart Keyes, and it was a long, but very good experience. Kim Cecil was fantastic in getting me the things that I needed to do so we could present a strong case. This was my first time ever doing something like this, and Bart's guidance was flawless. He kept me calm during the mediation process and answered all of my questions. We were on the same page, and he represented everything I needed. I would HIGHLY recommend Bart and this firm to anyone who needs representation! Thank you Bart and Kim!
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Jennifer Krauss
1 year ago
Cooper Elliott is a top notch law firm that settled my daughter’s accident. The first time we met in person, Sean Alto came to meet us in my daughter’s hospital room. He has a warm demeanor, and a nice conversational tone. Throughout our discussion and setting expectations, we knew we could trust him. His approach is kind and thoughtful and he has a lot of previous experience that aided to understanding the steps our case would take. It took approximately 6 months to settle our case. We worked closely with Michael Tonovitz for catch-ups and questions. He and Kimberly Burroughs helped a great deal with explanations, patience and humanity. I couldn’t recommend a better law firm for any case more than Cooper Elliott.
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A Mape
1 year ago
Rex Elliott at Cooper Elliott is truly exceptional. He was the perfect balance of empathy and toughness—understanding my issue deeply while giving me unwavering confidence throughout the entire process. One of the things I appreciated most was how easy he was to reach and communicate with, always making me feel heard and supported. Thanks to his expertise, we had a resolution within just three days and received everything we asked for. I couldn’t have asked for a better advocate. Rex is simply the best! Highly recommend!

Talk to An Experienced Bad Faith Attorney for Free

If your insurance company has failed to honor its obligations—whether by denying a valid claim, refusing to defend you, or exposing you to a verdict beyond your policy limits—we want to hear from you.

Call (614) 481-6000 or contact us online for a free, confidential consultation with a bad faith insurance attorney in Columbus.

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